Karen is a long term resident of the area for over 30 years. She graduated from Radford University with a B.S. Degree. In September of 2018, she began work as the new Water Operations Manager providing overall support to Central Water, Virginia Ridge, and Santillane water companies. Karen is the contact handling new hookups, addressing problems, billing, and maintenance at the water filtration plants. Karen comes to us with substantial experience in customer support and logistics, and she will be assisted by the engineers and water system managers at SC Rossi and Co.